Privacy Policy
Effective date: August 6, 2026
Spotlight Recovery is committed to protecting your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. We handle personal information in accordance with applicable Canadian privacy law, including PHIPA in Ontario where it applies.
Information we collect
We collect information you choose to provide and certain information automatically when you use our website.
Information you provide — when you contact us or request a consultation: your name, email address, and phone number, and any details you choose to share in a message or enquiry.
Information collected automatically — basic technical data such as your browser type, device, and pages visited, and cookies and similar technologies that help the site function.
How we use your information
We use the information we collect to respond to your enquiries and schedule consultations, provide and improve our services and website, communicate with you about your care or requests, and meet our legal and professional obligations.
We do not sell your personal information, and we do not share it for advertising purposes.
Health information
Any personal health information you share with us is treated as confidential and handled in accordance with PHIPA and our professional obligations. Health information is only accessed by those involved in your care or in supporting our services, and only as needed.
How we protect your information
We use reasonable administrative, technical, and physical safeguards to protect your information. Our sessions are delivered through secure, PHIPA-compliant video and phone platforms. While no method of transmission over the internet is completely secure, we take steps to protect your information and limit access to it.
Sharing your information
We may share information only in limited circumstances: with service providers who help us operate our website and services under confidentiality obligations; when required by law, or to protect the safety of a person or the public; or with your consent.
Your choices and rights
You may request access to the personal information we hold about you, ask us to correct it, or withdraw your consent to certain uses, subject to legal and professional limits. To make a request, contact us using the details below.
Cookies
You can set your browser to refuse cookies or alert you when cookies are being used. Some parts of the site may not function properly without them.
The first time you visit, a short notice lets you know this site uses cookies. We use them only to make the site work — never for advertising or tracking — so there is nothing to opt out of, and dismissing the notice does not change what is set.
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes take effect when posted on this page.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact us at info@spotlightrecovery.ca or 705-715-1168.